Contact

Support

Email support@mylifetides.com for anything: billing, refunds, a chart that looks wrong, a privacy request, or a bug.

We reply within two business days. Support is handled over email only — there are no consultations, and no one-to-one services.

To speed things up, write from the email address on your account and include the date of the charge or a screenshot of the screen in question.

Billing and refunds

Cancellation is self-service on the Account screen inside the app. For refunds, email support within 14 days of the charge — see the Refund Policy for details.

Privacy and data requests

Export and account deletion are both self-service on the Account screen. For anything else, such as a correction or an objection to processing, email support and mark the subject line as a privacy request.

Business information

MyLifeTides is operated by the business below. We are registered in South Korea and sell to customers worldwide. The registration numbers are published in line with the Korean Act on Consumer Protection in Electronic Commerce.

Legal name (상호)

Tiger Orchid Studio (타이거 오키드 스튜디오)

Representative (대표자명)

Choi Jinhee

Country

Republic of Korea

Address (주소)

32, Hanil-ro 21beon-gil, Giheung-gu, Yongin-si, Gyeonggi-do 17094, Republic of Korea

Support email

support@mylifetides.com

Business registration number (사업자등록번호)

303-28-65717

Legal notices

Send legal notices to 32, Hanil-ro 21beon-gil, Giheung-gu, Yongin-si, Gyeonggi-do 17094, Republic of Korea, addressed to Choi Jinhee. Disputes are governed by the laws of the Republic of Korea, as set out in the Terms of Service.

Last updated

This page was last updated on 2026-07-20.